We used the bcone for a few days before it started turning on by itself, even when the home device and app were off. After numerous false alarms, we contacted the seller through Amazon and their website but did not receive any response.On several occasions, it took us over an hour to turn the device off (while the loud alarm goes on ). Eventually, we opened it to remove the batteries and found water inside.We missed the return deadline by three days, and now the seller is not responding to our warranty claims or requests for repair or replacement of the pool unit.Considering the price of the product, we expected better quality and customer service.Update: customer support replied when contacted via their website and offered refund (subject to us paying for the return postage).

Son un excelente accesorio para la alberca, indispensable en cualquier lugar donde haya niños.

When I spoke to someone on Friday afternoon, they said I would receive a response by Sunday at the latest. When I woke up Sunday, there was an email from Yuval at Lifebuoy and after following his simple instructions the problem was resolved. Excellent service and an excellent product!!

This does exactly what it says. Buy it right now. Finally a pool product that brings pools to the 2023 era of must have products like the iphone/pixel or apple watch, etc. Package, design, app, implementation, customer service all tops.Beacon sits in the pool (attached however you'd like, we have it stuck via included 3M tape to waterline tile in the middle of the pool) and detects wave movement. If the 3 year old goes in the pool it senses it immediately (1+ seconds). The app helps you to determine best placement (not next to skimmer or infloor cleaning jets).Beacon connects wirelessly (bluetooth i think) to a receiver which looks like a modern thermostat. Beacon uses batteries which appear to last for months. Receiver is mounted on indoor wall. Must be within 100 feet of beacon. Ours is about 40 feet on a wall that has a window overlooking pool.Receiver has various functions but it is essentially a giant alarm (same siren as fire/carbon monoxide detector). When beacon senses movement in pool which means someone has walked/fallen in, the receiver sounds the alarm very loudly and also sends notification to your phone via the app. It is near instantaneous (probably 1+ second delay). The notification on your phone happens anywhere you are as long as you have cell service.The receiver has buttons which can control the beacon. Off, on or swim mode (doesn't sound the alarm but when waves stop turns itself back to the on position automatically). We don't use any buttons on the receiver because the app has all the functionality. The receiver plugs in or has a battery that recharges via an included cable.The app is super slick. On/Off/Swim mode. Helps you to set up device. Change sensitivity settings (some places are more windy, some pools with infloor systems have a "busier" surface water. Adjust for size of pool, etc. All modern. Firmware updates have been pushed through. Shows you if receiver has good signal. Can set "quiet times" where alarm will not be active. Shows history. Various other set up options.Customer service is via email and response time is I am impressed. I have a new(ish) pool and the contractor installed iaqualink from zodiac which is an all encompassing wireless pool control system (pumps, heat, infloor, lights, etc) that you control from anywhere. It is terrible. The app is super outdated, not slick, need to be a computer expert to reprogram even simple functions which negates its utility and therefore its mostly useless (and very expensive). Feels like it was designed 20 years ago. This is not what lifebuoy is. Lifebuoy app, beacon, receiver and controls are all what you might expect apple or google to have designed. Wish they made a product to replace iaqualink.

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